We have a systematic approach to determining requirements for business. Using our deep experience in business systems engineering, we ensure that all business metrics are clearly defined and are delivered in the systems we embed.
We assist transforming business operations by lowering costs and increasing functionality using Cloud services. We do SaaS application implementation and integration, Office 365, Email archiving, Online backup, Windows Server migration to Azure and Server replacement with cloud storage solutions.
Our aim is to provide our customers with intelligent applications that provide simple access to necessary information and systems to all users. Cloud applications simplify this by offering API’s which allow applications to pass data between each other keeping records in sync.
We provide a support portal interface for users, which contains a searchable knowledge base, forums to discuss issues and ask questions, and a ticketing system to request support. We underpin our service with a fair and understandable Service Level Agreement.
The value that dashboards offer is in condensing data from many disparate systems into a single view containing the key metrics, KPI’s and the business’ performance against the required benchmark.
Managed Services around security, device management, application management and user management are critical to the stability of the IT environment, even more so when unencumbered access to the internet is required. Our managed services are designed to reduce risk of major failure, and improve recovery time when issues occur.